If you are a student through UF Online, your course should be in Canvas. You can access your course directly through ufl.instructure.com, or you can login from our e-Learning Page. If for some reason you cannot find your course, please give us a call at 352-392-4357.
If you don't find the answer to your question in these FAQs, please call the Help Desk at 352-392-4357 anytime during Help Desk hours, or email firstname.lastname@example.org. If you use email, write from your email@example.com email address, or include your UFID and/or GatorLink username (NOT your password!) in the body of the email. Provide complete information regarding the course and content to which you are referring. Someone will get back with you as soon as possible.
UF e-Learning in Canvas supports the last two versions of every browser release. For more details, visit the Canvas Supported Browsers page.
Some supported browsers may still produce a banner stating "Your browser does not meet the minimum requirements for Canvas." If you have upgraded your browser but still see the warning banner, try logging out of Canvas and deleting your browser cookies. Please contact the UF Computing Help Desk at 352-392-4357 or via e-mail at firstname.lastname@example.org if you need assistance.
There could be a couple of reasons why you don't see your course in e-Learning.
If you are still unable to find your course, and none of these circumstances apply, please contact the Help Desk at 352-392-HELP(4357).
It is recommended that you take online assessments during Help Desk hours whenever possible. If you have a problem while taking an Assessment, log out and log back in as quickly as possible. If the assessment is timed, the timer will continue to run while you are logged out. If you still encounter difficulties, take a screenshot of the problem so the Help Desk can investigate and you will have proof of the problem for your Instructor. Call the Help Desk (352-392-4357) immediately.
Open your Internet browser and navigate to the e-Learning Homepage
NOTE: If you are going to create a bookmark for e-learning login, please bookmark the e-Learning Homepage, not the actual login page or the "User Dashboard" page once you are in e-Learning in Canvas.
Information on the User Dashboard can be found here.
Information on Notification Preferences in Canvas can be found here.
Information on setting up a profile can be found here.
If you choose to upload a profile picture, this picture will show up in the "People" tab of your Canvas courses. In addition, it will be visible next to any discussion posts or replies that you make. Fellow students can also view your picture if they go to your Canvas profile.
Information on customizing your course list can be found here.
Information on changing the language preference can be found here.
Information on grades can be found here.
Information on submitting online assignments can be found here.
Information on how to reply to a discussion can be found here.
Your Canvas courses will be automatically updated with the change, but it doesn't happen instantaneously. It could take several hours to see the change.
If you are assigned a group in e-Learning, this video tutorial will show you how to locate your groups and visit the group page.
Please view our Zoom in e-Learning page for tutorials on how to use Zoom in Canvas.